General

In 2005 I published a basic end-user manual for the Textpattern content management system. It’s been downloaded more than 2,000 times since.

My thoughts on how you can differentiate yourself through customer experience, and how this links with marketing and public relations.

I run my website and blog using Wordpress – it’s a great content management system as it’s easy to use, extremely versatile and has an unbeatable price.

The Euroblog2007 survey has been underway for some weeks now, but I’ve only just been reminded to participate by Philip Young’s post today about the survey period being extended.

This week’s Marketing Week magazine (UK) carries a double page spread about blogging in marketing. There’s some interesting discussion about trust in blogs and their use as a marketing tool.

The Chartered Institute of Public Relations (CIPR) has just published its consultation document on social media.

Yet more evidence that blogs are becoming a trusted information source in consumer purchasing decisions, courtesy of an Ipsos MORI survey.

Spotted a nice post on Twopointouch about measuring authority – using Technorati’s link data to categorise blogs into four categories (A to D) based on authority.

CIPR president Tony Bradley has blogged about the strengthening up the institute’s ability to deal with members who flout the rules, as well as mentioning the CIPR’s social media consultation document.

Tom Murphy has a great post about knowing when technologies have moved from being the domain of early adopters into mass usage.