Crowdsourcing social media training – your help needed please


Over the next six weeks I’m delivering a number of basic social media training sessions for elected members and officers at Medway Council.

I’m planning on talking about what social media and why it’s such an important change in how organisations need to communicate, as well as doing some practical interactive stuff too.

One of the things I want to prove is the value of crowdsourcing and sharing knowledge through social media.

So to prove my case on the crowdsourcing front, please could you spend a minute giving me your thoughts on the top messages you think I should give in the training sessions? What would you talk about? What examples should I show to give people a good feeling for social media in local government?