I’ve been working recently with two founders who’ve taken completely opposite approaches to letting go as their businesses scaled.
And the contrast has stuck with me.
The first founder had read all the right books. He hired an MD and stepped right back. Done and dusted, he thought.
The second couldn’t let go of anything. He also knew the theories about delegation being essential for growth (he mentioned them constantly). But he kept every decision super close to his chest.
Neither business was scaling well when they brought me in.
Which got me thinking about this central tension every founder faces: how do you actually let go without losing your grip entirely?
We all know the theory don’t we?
As you scale you need to trust others to make decisions, to run chunks of your business and to take real ownership.
But knowing this and doing it well? These are two very different things.
These two founders represent the extreme ends of a spectrum I see all the time in my work.
One abdicated completely. The other refused to delegate anything meaningful.
Both failed because they missed the messy middle ground where successful scaling actually happens.
Letting go in practice
To be honest the real art here lies somewhere between hands-off abdication and micromanagement paralysis.
But what does that actually look like? Let me share what I’ve noticed.
It starts with understanding what letting go really means. How do you gradually release responsibility whilst keeping enough oversight? How do you create space for your team to succeed (and fail) without losing confidence in your direction?
The answer isn’t neat or simple.
Devolving power is a process. It’s a long and often messy one. It’s not something you tick off and consider done.
And here’s what I tell founders I’m working with: there will be days when it works brilliantly. Your team makes decisions that surprise you in the best way. They spot problems you’d missed entirely.
But there will also be days when it goes a bit pear-shaped.
When someone handles a situation differently than you would have. When a decision makes you wince. When you feel that familiar itch to step in and “fix” things.
This is where the real self-work for founders happens.
As you bring in leaders and give them real responsibility, you need to become incredibly self-aware about what’s working. Are they genuinely taking things off your plate? Or creating more work?
Most importantly: can you resist jumping in when it’s not quite how you’d do it?
I’ve realised this might be the hardest part of scaling for founders.
When your business is your creation – your baby – watching others manage it differently can be properly uncomfortable.
But the people you’re bringing in need space to make mistakes. To find their way without constantly second-guessing what you would have done.
Bounded autonomy
The founders I work with who get this right have created what I think of as “bounded autonomy.”
This means clear parameters within which their teams can operate freely, make decisions and even fail occasionally.
They provide enough context that their leaders can act independently whilst still moving in the right direction.
It’s not about finding perfect balance once and sticking to it.
It’s about constantly recalibrating as your business grows, as your team develops and as new challenges emerge.
Here’s what I’ve noticed works in the 11 years I’ve been working with founders:
- Start small. Let the team own reversible decisions before the big stuff.
- Be explicit about what success looks like. Don’t assume it’s obvious.
- Create check-in rhythms that feel supportive, not controlling.
- Celebrate when they solve problems you didn’t know existed.
And when something goes differently than you’d prefer, ask yourself: “Is this actually wrong or just different?”
The founders who scale successfully aren’t the ones who let go completely.
Or the ones who grip too tightly.
They’re the ones who learn to let go gradually, thoughtfully and with enough structure that everyone feels confident about where things are heading.
So here’s my question for you:
What does letting go look like in your business right now?
And perhaps more importantly: what would need to be true for you to feel comfortable releasing just a bit more control?

