The anti-story
A good sense for the anti-story needs to be balanced with a realistic assessment of risk
Changing roles for local government communication teams
Football, teamwork and the changing role of communicators in public service.
The Language of Leaders
Communications and leadership are two of the areas that I find particularly interesting in working life. That’s why I was keen to read “The Language … Read More
Deloitte's 2013 UK Media Consumer survey
A useful bit of research looking at social media, digital and consumer behaviour in the UK.
UK Social Media Communications Awards 2013
I’m really pleased to have been asked to be a judge for this year’s UK Social Media Communications Awards – which are are about celebrating the very best in UK social media communications.
Communications and agile
What does the agile approach to software development mean for communications teams?
Process and outcome in communications
A discussion of the importance of process and outcomes in communications.
Communications, leadership and storytelling
Some thinking about leadership, communications and the powerful role that storytelling can play as part of the mix of skills a good leader needs.
More effective communications – Made to Stick with the Heath Brothers
A simple but effective checklist for making your communications as “sticky” as possible.
Evaluating your communication tools – what works, what doesn’t?
I’m a big fan of evidence-based communications and marketing – making decisions based on real facts, rather than the traditional reliance on hunches and guesswork that’s dominated our profession for too long. A new guide from Westminster City Council shows how this can be done in local government communications.
