accountability

Build #24 – Holding to account

I’ve been working with a product scale-up business to create the conditions for a culture of greater accountability in their business. In one conversation we … Read More

Build #15 – Escape from firefighting

Firefighting. Fire drills. Chaos. Pulled from pillar to post. Overwhelmed. I hear those words a lot in my conversations with founder CEOs in growth businesses. … Read More

Build #12 – Process isn’t boring

Working with process gets a bad press in many creative businesses. Process work is stereotyped as stifling creativity and restricting individual autonomy. Laying out processes … Read More