accountability

Holding to account

I’ve been working with a product scale-up business to create the conditions for a culture of greater accountability in their business. In one conversation we … Read More

Escape from firefighting

Firefighting. Fire drills. Chaos. Pulled from pillar to post. Overwhelmed. I hear those words a lot in my conversations with founder CEOs in growth businesses. … Read More

Deciding on deciding

Businesses run on decisions. They control the flow of work in your business. Paying attention to how and when they’re made as well as who … Read More

Process isn’t boring

Working with process gets a bad press in many creative businesses. Process work is stereotyped as stifling creativity and restricting individual autonomy. Laying out processes … Read More