A useful bit of research looking at social media, digital and consumer behaviour in the UK.
My perspective on the use of league tables for councils on Twitter.
How social media and networked communications is changing internal communications.
I’m putting together a new course about social media in the public sector. This time I’m focussing on senior managers, heads of service, assistant directors in the public sector – and creating a unique course that gives this audience what they need to know about social media from one day spent out of the office. I’ve been running practical courses … Read More
Thoughts on a recent employment tribunal case about use of social media and the role of social media policies.
Read Karen Connell’s research exploring the nature of two-way symmetrical communications in public sector organisations, with a focus on whether the growth of social media is affecting the nature of one of the four models of PR originally proposed by Grunig and Hunt.
I’ll be running an advanced social media course for public sector communicators in Leeds on 25 May and in London on 23 June.