Process and outcome in communications
A discussion of the importance of process and outcomes in communications.
The future of public sector communications – 2013 and beyond
My thinking on the future of public sector communications and how it needs to change in the coming years to remain relevant.
Five things that good communicators do
I’ve been doing a lot of thinking about my leadership skills recently and how I can improve the way I operate and my personal effectiveness … Read More
Terry Leahy on internal communication
Some thoughts on the value of communicating face to face from Terry Leahy’s new book.
Communications, leadership and storytelling
Some thinking about leadership, communications and the powerful role that storytelling can play as part of the mix of skills a good leader needs.
What is the current reputation of local government?
The latest LGinsight / Populus research on local government reputation launched today provides useful reading for council communicators.
The (local) state we're in research
Research from consultancy firm PwC shows how councils are delivering financial savings and how this is perceived among internal and external audiences.
More effective communications – Made to Stick with the Heath Brothers
A simple but effective checklist for making your communications as “sticky” as possible.
Communications conversations on Twitter
A few pointers towards online chats for public sector communications and marketing folk.
Evaluating your communication tools – what works, what doesn’t?
I’m a big fan of evidence-based communications and marketing – making decisions based on real facts, rather than the traditional reliance on hunches and guesswork that’s dominated our profession for too long. A new guide from Westminster City Council shows how this can be done in local government communications.
