Alastair Smith’s suspension fom Twitter, and what this could mean for councils using Twitter.

Information about a public sector social media conference I’ll be speaking at in Belfast in September.

A really useful guide to monitoring Twitter from Jon Bounds.

My story of a really bad customer experience with Halifax.

Social media, consultation, public relations and SEO are among the highlights of my RSS backlog.

Some interesting stuff I’ve found on the web recently.

Some thought-provoking questions on social media from the IDeA’s Ingrid Koehler.

An article I wrote for CIPR on local government and social media.

An early look at what the Digital Britain report means for marketing and public relations in the public sector.

Looking at online networking opportunities for local government and other public sector communicators.

A round-up of the interesting things I’ve spotted over the past few days.

Some interesting findings from Edelman’s annual trust and credibility survey.

Three local government websites that show a new direction for councils online.

Birmingham’s social media community has shown the public sector how to consult more effectively online.

Links to two social media research projects with surveys needing respondents.

A selection of interesting content I found this week.

Just a couple of interesting links thanks to a lazy Christmas holiday.

A bumper round-up of interesting content I’ve seen on the web in the past few days.

How does the credit crunch affect media consumption and the marketing mix?

Thoughts from an interesting two days at conferences last week.

The recent “fake Tony Benn” saga on Twitter highlights a reputational risk for public relations and communicators to manage.

I’m speaking at two conferences next week – taking a local government angle on the mobile internet in Birmingham and social media in Manchester.

Things that I seen on the web this week that were worth bookmarking.

My thoughts on the ethics of ghost writing in social media.

A few interesting research findings and some thoughts on RSS.