An article I wrote for CIPR on local government and social media.

On Tuesday 11 November I’ll be running an open hour for blog readers to chat about anything I write about here.

PR Blogger, Stephen Davies, launches new online PR consultancy 3W PR.

A round-up of statistics, analysis and research that I spotted this week.

A round-up of statistics, analysis and research that I spotted this week.

A round-up of statistics, analysis and research that I spotted this week.

A round-up of statistics, analysis and research that I spotted over the past fortnight.

I figured it was about time I got myself a PR qualification, so today’s my first day studying for the CIPR Diploma in Public Relations.

A round-up of statistics, analysis and research that I spotted this week.

A round-up of statistics, analysis and research that I spotted this week.

I’ve been thinking about what lies behind a successful blog – it’s all about value for the reader and the blogger.

A round-up of statistics, analysis and research that I spotted this week.

A round-up of statistics, analysis and research that I spotted this week.

E-consultancy reports a survey from Clearswift about staff use of web 2.0 sites presenting a potential security risk for businesses.

In December 2005 I posted on my blog about a bad experience I had with ordering from an internet site called www.ecyan.com. I’ve since had a letter from a representative of one of the companies named in the comments to that post.

E-consultancy reports a piece of research by CDMS claiming that 31% of the UK’s top companies are failing to comply with EU directives on Privacy and Electronic Communications.

I’m pleased to say that I’m going to be attending the word of mouth marketing and PR conference up in London this Friday.

My thoughts on how you can differentiate yourself through customer experience, and how this links with marketing and public relations.

Stephen Davies has kicked off a discussion about what it takes to become a great PR consultant. He’s published five tips for starters, and Heather Yaxley has added her thoughts too.

It’s been a long time coming, but it’s time for a holiday.

Social media is all about making connections. And yesterday once again I experienced this in real life.

The new Medway Primary Care Trust (PCT) website has just launched. The site was designed and build by the team at Netsite, and I acted as website consultant for the folks at the PCT.

Sam Oakley has recently started a new PR blog and has blogged about public sector PR myths.

I have been running this website for around five years now. Over that time it’s evolved from a few simple pages about marketing consultancy services into a much larger beast.

Before I buy online from an site I haven’t purchased from before I usually do a Google search on the site name and the term “complaints”. But this time I got caught out.