I’m going to be speaking at the next instalment of the Don’t Panic Guide to Social Media in Manchester on Friday, 5 December.

We’ve been interviewing for a new role today, but the sheer rudeness of one candidate took me by surprise.

Latest content that I’ve bookmarked.

I’m thinking about whether councils should have a website at all. Is there a better way for local government to interact using the web?

Latest content that I’ve bookmarked.

Read more about the roles that social media can play in local government communications.

Running a workshop today taught me a few lessons about the value of group work on projects.

How can UK local government use social media in the future? Part two of a three-part series.

Looking at the use of social media in local government in the UK. Part one of a three-part series.

The Chartered Institute of Public Relations is consulting on a revised set of guidelines for practitioners using social media in their public relations work.