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How Twitter works for me

Thursday, April 12th, 2007 at 9:31 pm

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So I’ve been on Twitter for several weeks now and it’s about time I thought a bit about why.

For the uninitiated I should explain that Twitter is a service that helps people keep in touch with each other using a website, RSS feeds, instant messaging and text messages. Its basic premise is to answer the question “what are you doing now?”.

My initial concern when I signed up was that I’d be inundated with mundane announcements about people’s domestic movements that I really didn’t need to know about.

Browsing around Twitter there seems to be a fair amount of this type of posts, but the key is that you have control over the people you get updates from - so if you’re not happy with the posts that one of your “friends” is making, then unsubscribe - simple as that.

Since I’ve been using Twitter I’ve noticed several ways that it has added value to my professional life:

  • Finding out about new stuff fast - this is the digital grapevine at its fastest - and I’ve certainly found about things faster than picking them up from blogs or searches
  • Short conversations - I’ve had interactions with people I know that don’t merit writing an email, but were valuable all the same. Without Twitter these interactions just wouldn’t have happened.
  • As a micro-blogging tool - posting stuff that doesn’t merit a full blog post, but that I’d like to share anyway. I will probably think about how to integrate the feed into my blog properly, although the replies to friends’ messages don’t make sense out of context, so I’ll have to strip them out from the RSS feed (surely I can do this in Pipes with a bit of perseverence).

The two main concerns I have with Twitter are stability and threaded conversations:

Twitter has experienced a phenomenal growth in subscribers over the past month, and sometimes the site has become unusably slow. However over the past week or so I haven’t had this problem much, so maybe they’ve increased their capacity.

A more fundamental problem I have is that when a “friend” of yours has a conversation (where the posts are prefixed with @username) with another Twitter member, you only see half the conversation. Here’s an example, courtesy of Simon Collister:

simoncollister @paull Of course! ;) @drew good point. But even the number of blogging contacts seems to have gone up recently. about 14 hours ago from web

Now as I don’t have Paull and Drew as “friends” in Twitter, I don’t see the other half of the conversation, so it makes no sense.

The only way I can find out what the conversation is about is click into Simon’s Twitter page and read the conversation there. That’s fine when you’re looking on the Twitter website, but when you’re following Twitter on instant messaging, text messaging or RSS feeds that’s just not an option.

So I’m sticking with Twitter for now to see how things develop.

There’s been a bit of buzz around a similar service called Jaiku recently, so I’m going to check that one out too and see how it fares against Twitter.

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Comments on “How Twitter works for me”

  • Andrew Denny

    Twitter could prove invaluable for a peripatetic community. For example, I’m a canal boater and blogger, and like to keep in touch with others in the same boat (so to speak). But finding web access points as we cruise is problematic. Being able to mix blog posts and txtmsgs is invaluable. We also like to rendezvous with the various coal and diesel boats that chug past. One of them started a blog, but it didn’t last. If they were to Twitter their position and direction - one text message distributed to dozens/hundreds of potential customers - we could twitter back asking them to fill up our own tanks as they went past. This is just one example. Twitter is likely to become redundant as other blog services roll out similar facilities (will it be bought out by Typepad/Google, say?) but it’s a good pointer to the future.

  • Paull Young

    Lucky Simon wasn’t agreeing with anything too controversial, but I guess for all you knew I could have written ‘Coming down to the Young Fascist meeting at the pub at 5?’

  • simon

    Andrew- interesting comment - the best social media tools seem to be those for which multiple useful (but niche) applications beyond the tool’s intended purpose, such as the one you describe

    Paull - glad to hear it wasn’t too controversial - some of the responses I see on Twitter really do make me wonder!

  • Evolvingwheel

    Remeber how Google did it? They first developed a great search engine.. and then started selling the service to corp. for busines use - searching corporate knowledgebase. Twitter could go that way too. Create a unified platform for SMS+RSS+BLOG+IM and then sell it as a business app.

    http://innovech.wordpress.com

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Latest links RSS logo

Links to interesting information I've spotted recently on the web:

  1. Hiscox: the benefits of bravery
  2. FAQ’s about Twitter Strategy and Public Relations
  3. The re-branding of Prince Charles
  4. The Ethics of Ghost-Writing in Social Media
  5. The World Does Not Need Journalists
  6. Tabbloid Turns Feeds into a Personal Magazine
  7. Creating an internal Social Media Forum
  8. Warning blogger relations mustnt be rushed!
  9. Councils told: embrace social networks
  10. Communications: Some lessons from the New Deal for Communities Programme - Communities and neighbourhoods - Communities and Local Government
  11. e-Published: my e-book, Brands in Networks...
  12. Research brief links engagement, business improvement to internal use of Web 2.0
  13. AskPeople: Easy, quick & simple online feedback surveys, polls and questionnaire forms
  14. What is Social Media? eBook on Mashable
  15. Cook & Hopkins Social Media Report - 3rd Edition

Latest bookmarks RSS logo

My most recent bookmarks from del.icio.us:

  1. 33 Free Tools to Make Your Website Better | FutureNow's GrokDotCom / Marketing Optimization Blog
  2. MMA study finds increase in mobile marketing receptiveness
  3. If RSS Is Niche Media, Why Use It?
  4. New Media Knowledge - Rough Guide to: Social Media and the Law
  5. UK Kids and Teens Communicate Nonstop
  6. Understanding and Aligning the Value of Social Media | FutureNow's GrokDotCom / Marketing Optimization Blog
  7. weaverluke: Twitter.com
  8. The week that Britain's culture wars broke out | Media | The Observer
  9. Message in-a-Box
  10. Welcome to Where I Live | Where I Live
  11. Utilising Web 2.0 in local government
  12. MySpace and Facebook Fast Becoming the Leading Mobile Social Networks
  13. searching for the impact of empowerment report - MORI
  14. Demos | Publications | State of Trust
  15. Pew Internet: Teens, Video Games and Civics

Simon Wakeman

I've been on the web since 2001 and have been blogging about marketing and public relations since January 2006.

I'm currently Head of Marketing at Medway Council as well as a freelance marketing and PR consultant.

The content and opinions expressed on this website are not endorsed by nor reflect the views of any company or organisation I work with.

Simon has worked for our company on several occasions over many years. He has constantly delivered the desired outcomes, on time and to budget. Nick Bentley, Ether-Ray

Simon has worked for our company on several occasions over many years. He has constantly delivered the desired outcomes, on time and to budget. Nick Bentley, Ether-Ray

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