Monday, September 1st, 2003 at 6:02 pm
Some thoughts about marketing and the customer experience and how marketers can benefit from the customer experience approach.
Tags: customer+experience, Marketing
Categories: Customer experience, Marketing
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I blog about marketing, PR and communications, with a focus on new media and how technology can help organisations communicate more effectively.
The content and opinions expressed on this blog are not endorsed by nor reflect the views of any company or organisation I work with.
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In my spare time I like to run and cycle. I track my runs and bike rides using the superb RunningAHEAD website: